Troubleshooting

Step 1: Create a CHC Account

Register for offsite access with CHC Account (powered by OpenAthens).


Step 2: Choose the resource you would like to use and login using your CHC account


Troubleshooting specific resources

1. LexiDrug

If access via the Clinician’s Health Channel website is not working click on the Sign in with OpenAthens link.

Then search ‘Clinicians Health Channel’ and add in your CHC credentials.


2. Micromedex

If access via the Clinician’s Health Channel website is not working, click on the OpenAthens Login link.

Then search ‘Clinicians Health Channel’ and add in your CHC credentials.


Additional Information

If the issues above are still persisting or do not work, try using a hotspot or your mobile device to access via the CHC website as known issues are related to IP addresses.